At the product
Coverage and duration
Open the product page and look for “Warranty for this piece” beside the purchase options.
Find the item
Warranty & product care
Coverage begins with the exact piece.
Product-specific warranty information belongs with the product itself. General care and service pathways live here.
Product-specific coverage
The right warranty follows the right product.
Warranty periods and conditions can differ by product, component and manufacturer. Each Laxe product page is the source for that item’s current warranty information.
Browse products and warranty detailsFor an existing order
Proof and product details
Keep your order number, purchase date, product name and photographs ready for assessment.
Start a service requestGeneral information & maintenance
Small habits protect the finish.
These are general principles only. Always follow the instructions supplied with the exact product, and ask Laxe before using an unfamiliar chemical or cleaning method.
Clean gently
Use a soft cloth and mild, non-abrasive cleaner. Avoid harsh chemicals, scourers and prolonged chemical contact.
Protect the finish
Rinse cleaning residue and dry exposed metal finishes. Product-specific care instructions always take priority.
Install correctly
Use appropriately licensed trades and follow the supplied installation requirements, dimensions and pressure limits.